Terms & Conditions
Policies & Procedures
PO Box 316
333 East Wonderview Ave
Estes Park, CO 80517
Monday – Friday
8:00 – 5:00
Holidays are subject to Peak Season Rates:
of Thanksgiving- Christmas and New Years
There is an $85 Booking Fee, due at time of
Reservation, which includes Administrative Costs and up to $3000 in Incidental
Rental Fee and Taxes are due no later than 60 days prior to your arrival date.
reservations will be subject to 10.55% or 5.55% taxes, depending on the
location of the vacation property. All tax amounts are factored into the final
payment amount on your rental lease and are subject to change.
pay a Refundable Cleaning/Damage Deposit upon booking a reservation. Release of
the Deposit will be subject to inspection of the rental property. The Deposit
will be refunded approximately fourteen days after departure, provided there
are no damage or additional charges.
the property has been left in poor condition, we reserve the right to withhold
all or part of the cleaning/damage deposit. Our housekeeping staff will report
conditions to our management team. We will supply pictures for you to review.
the event of damage to the property, its equipment, furniture, or carpeting,
the Guest will be responsible for damage costs exceeding the security deposit,
including collection costs and attorney’s fees. Documentation detailing damages
and charges will be provided to the Guest.
of our properties are NON SMOKING. If we find that there has been smoking in
the property an air quality fine of up to $500 will be charged to the departing
Occurring More than 60 Days Before Arrival:
$85 Booking Fee is non-refundable.
Occurring Less than 60 Days Before Arrival:
$85 booking fee is non-refundable, in addition the Rental Fee and Taxes will be
forfeited, unless we are able to re-reserve the vacation property for the same
Travel Protection Insurance
We are now
offering Travel Guard– Please ask our staff for
must be 25 years of age to reserve a vacation property. We do not allow Sororities,
Fraternities, Weddings or Receptions, Spring Break Parties, or any other such
groups unless previously approved at the time of reservation. If approved, an
additional security deposit and extra cleaning fees may apply.
Misrepresentation could result in eviction.
property has a specific maximum occupancy. Please take note of the maximum
occupancy allowed in the vacation properties before making your reservation.
This maximum occupancy includes all members in the party regardless of age.
Exceeding the maximum occupancy may incur additional fees and in some cases
eviction with forfeiture of all paid monies.
only are allowed in designated Pet-Friendly Homes only. NO EXCEPTIONS. Pets are
limited to one domestic, housebroken dog. There is a non-refundable $10 per day
Pet Fee. In addition, there is a $150 Refundable Pet Cleaning/Damage Deposit.
Please inform the reservationist at the time of booking your reservation. Any
violation with pets in a non-pet home will be cause for additional fees
of our vacation homes provide Wi-Fi. Passwords and additional information are
provided in the Visitor’s Binder in each vacation property.
Vacation Property Information
vacation properties are professionally cleaned prior to your arrival.
vacation properties have kitchens equipped by the owners. Individual homeowners
provide all bedding and towels. Please do not remove any of the bedding,
towels, dishes, kitchen items or furniture from the home.
homes are equipped with:
· Coffee maker
· Pots and pans
· Cooking utensils
· Vacuum (most homes)
· Washer/dryer (most homes)
vacation properties are privately owned and equipped for basic vacation needs.
Range Property Management will provide basic starter supplies such as soap,
toilet paper, trash bags, and paper towels. We do not guarantee laundry
supplies, cleaning supplies or condiments.
is not provided during your stay. We can arrange for this service – for an
additional fee. Most guests prefer not to be disturbed.
stores are very close. You will be able to purchase supplies as needed during
you may need to bring or purchase in town:
· Hand/bath soap
· Garbage Bags
· Paper towels
· Aluminum foil
· Plastic wraps/bags
· Staple Items (salt, pepper,
· Dish detergent
· Laundry soap/fabric softener
Gift Bag and Water Bottle are provided for your use while visiting and to take
home when you depart.
problems in the vacation property will be handled in a timely and professional
manner. Please let us know immediately upon arrival of any issues with the
Check in and Checkout Procedures
you leave your home, make certain you have all emails containing the address,
map, directions, and Lock Box instructions for your vacation home.
You may arrive at your vacation home by 4:00 pm. Upon arrival in Estes Park, go directly to
the vacation home, using the map, directions, and address provided to you by
email. You will use the Lock Box Code to open the Lock Box or a code for the
Keyless Entry Locks. Remove the key(s). Use this key during your stay, or
please keep the code with you at all times to access the property.
Check out is no later than 10:00 am. Please return the key(s) you’ve been using to the
Lock Box, if it’s a Keyless Lock, press 123456*. This will alert
housekeeping that you have departed.
Out Procedures are provided in the Visitor’s Binder provided in each vacation
Act of God
of God (fire, flood, weather) will occur from time to time. If this occurs
during your stay with us we apologize in advance for any inconvenience to you
and your family. If an Act of God occurs before you arrive, we will work with
you to be fair about changing your reservation date, changing your reservation
accommodations, cancellation or refunds.